UCF Arena FAQ
Can Cameras/Recording Device be brought into
A. As a general rule, cameras and recording
devices of any kind are not permitted inside the UCF Arena. This
is subject to change on an event-to-event basis. If photography
is permitted during and event, the device's flash MUST be turned
off or patron will be asked to leave the building. If by chance,
a patron brings a camera or recording device to an event, the patron
will be asked to return that item to his or her vehicle. The UCF
Arena cannot hold any personal property belonging to a guest. For
further information, please call (407)823-6006.
Q. At what time do doors open at the
A. The doors generally open one (1) hour
prior to the scheduled game/event time. This may vary depending
on the event. Guests are encouraged to come early to avoid delays.
Some events start with a BLOCK PARTY a few hours before the doors
open. Guests are encouraged to attend the BLOCK PARTY and enjoy
the good food, cool beverages and fun activities. Once a patron
leaves the UCF Arena during an event, there is no re-entry permitted
unless another ticket is purchased.
Q. When does Will Call open on the
day of the event?
A. Generally, Will Call opens 90 minutes
prior to the event. (Example 8:00pm show, Will Call opens at 6:30pm)
Will Call is also available to be picked up 24 hours after the initial
Q. Is Alcohol available inside the
A. Only during certain events will alcohol
be sold at the concession stands inside the UCF Arena. NCAA restrictions
do not allow the selling of alcohol at any collegiate event.
Q. What if I get hurt or someone needs
A. If medical assistance is required,
notify the nearest UCF Arena representative or go directly to the
Main Office located on the first floor.
Q. Can I Re-Enter the UCF Arena if
I walk outside?
A. Once a patron leaves the UCF Arena
during an event, there is no re-entry permitted unless another ticket
Q. Are the Concession Stands opened
at during all events?
A. In general, there are concession
stands open during all ticketed events, which serve a variety of
food and drink products. There are exceptions, however. At the request
of the show, concession stands could be closed.
Q. Do you have a Lost and Found Department?
A. Any items that have been lost or found should be reported to
the Main Office located on the first floor of the UCF arena. Guests
may call (407) 823-3070 during normal business hours to inquire
about lost and found items.
Q. Is there an ATM located in the
A. An ATM is located in the lobby and on
the second floor.
Q. Can I smoke at the UCF Arena?
A. Smoking is not permitted inside the UCF Arena. The designated
smoking area is located on the second floor's west concourse.